December 02 2008

Grab new business with a newsletter

Do you send newsletters to your customers and prospects? If not, you need to start. Newsletters help drive sales, build customer relationships and increase awareness of your business. So how do you get started? It’s easy to create something people will want to read if you follow a few simple rules.

1. Keep the information in your newsletter brief. Short, easy to digest paragraphs will enable your readers to scan the newsletter for articles that interest them without getting lost in a sea of words.

2. Write for clients and potential clients. If your newsletter is full of helpful information people will want to continue getting it. So keep the “ad copy” to a bare minimum and focus on benefits to your readers.

3. Develop a design that’s interesting but easy on the eyes. Good information will outperform a splashy layout every time. Keep fonts and colors to a minimum and use photos or graphics only if they help to illustrate or clarify the articles.

A newsletter can keep your business or organization in front of clients and potential clients, so make sure that yours is one they enjoy getting and reading. Send them out no more than monthly and post past copies on your Web site for an even longer “shelf life”.

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PR Briefs is a blog of tips, resources and case studies for the public relations professional and the PR novice. Feel free to comment, re-post or ask questions—I hope you enjoy your experience here.

PR and marketing have been the focus of my career for the past 30 years. As an ad agency client during the early years, I got to experience a birds-eye view of agencies and the experience wasn't always a good one. When Ideaworks opened in 1995, we were determined to break the mold, and after 15 years, more than 300 awards and hundreds of client referrals, I think we're starting to get there.
—Caron Sjoberg, APR, CPRC

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