August 11 2009

Is your e-blast an e-dud?

Currently, 85% of all email is Spam. That means that your email marketing needs to fight hard to keep from being deleted or sent to a junk mail box. Frankly, there aren’t a lot of e-blasts I’ve seen that really compel me to read through them. The best emails are sent to me from businesses or organizations that are relevant to me. I can tell you without reservation that I wouldn’t be interested in an email from someone offering me a hunting lodge to rent in Wisconsin (true scenario). But expedia.com knows that when they send me a promotion for a weekend in NYC, I open it. They know I’ve traveled there before, using their Web site to make a reservation. That’s what “relevance” is all about.

As marketing and PR professionals, our goal isn’t “how many people can I possibly send my message out to?”—it’s “how do I target my e-blast to a very narrow and specific group of interested people?”

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PR Briefs is a blog of tips, resources and case studies for the public relations professional and the PR novice. Feel free to comment, re-post or ask questions—I hope you enjoy your experience here.

PR and marketing have been the focus of my career for the past 30 years. As an ad agency client during the early years, I got to experience a birds-eye view of agencies and the experience wasn't always a good one. When Ideaworks opened in 1995, we were determined to break the mold, and after 15 years, more than 300 awards and hundreds of client referrals, I think we're starting to get there.
—Caron Sjoberg, APR, CPRC

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