August 12 2009

The art of buying a mailing list

Literally billions of dollars are spent each year to send direct mail to consumers, and it’s astounding how little R&D time is spent on the actual contact lists. Unfortunately, many businesses are unaware of how technology has advanced the science of creating a targeted mailing list. Whereas just a few years ago separating lists by ZIP code and household income was groundbreaking, now you can identify your “ideal” customer and mail only to those who fit that profile. Want to reach people who are most likely to purchase a vacation home? There’s a profile for them. Looking for people who buy tennis shoes online? There’s a profile for them as well. Targeting will enable you to send fewer pieces (meaning much lower printing and postage costs) and close more sales. So, don’t search online for a company that promises to help you “draw a geographic line around your target audience” and generate a “custom” mailing list. Seek out a consumer research based firm that can put your buyers right into your hands. Nielsen Claritas is a good one to try.

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PR Briefs is a blog of tips, resources and case studies for the public relations professional and the PR novice. Feel free to comment, re-post or ask questions—I hope you enjoy your experience here.

PR and marketing have been the focus of my career for the past 30 years. As an ad agency client during the early years, I got to experience a birds-eye view of agencies and the experience wasn't always a good one. When Ideaworks opened in 1995, we were determined to break the mold, and after 15 years, more than 300 awards and hundreds of client referrals, I think we're starting to get there.
—Caron Sjoberg, APR, CPRC

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