December 11 2010

If they’re not engaging, time to review what you’re posting

How does your business use social media? To make it an effective (and productive) strategy, you have to understand exactly what types of content and posts engage your clients and potential clients best.

In Twitter, Facebook and other social media platforms, success is determined by the amount of engagement that happens after you post. Daily updates. Trivia. Questions. Photos. Links. The weather. Videos. Other types of content. Do you know which ones drive the highest response for your company?

The answer will differ from business to business, but if you pay attention to what happens after your posts, you’ll get an idea of the types of content you should be using for the best engagement.

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PR Briefs is a blog of tips, resources and case studies for the public relations professional and the PR novice. Feel free to comment, re-post or ask questions—I hope you enjoy your experience here.

PR and marketing have been the focus of my career for the past 30 years. As an ad agency client during the early years, I got to experience a birds-eye view of agencies and the experience wasn't always a good one. When Ideaworks opened in 1995, we were determined to break the mold, and after 15 years, more than 300 awards and hundreds of client referrals, I think we're starting to get there.
—Caron Sjoberg, APR, CPRC

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